Terms and Conditions

Welcome to Fiber Internet Options ("Company", "we", "us", "our"). These terms and conditions ("Terms") outline the rules and regulations for using our services, including internet, television, phone (landline and mobile), and smart security plans from various providers. By using our services, you agree to these Terms. Please read them carefully.

Acceptance of Terms

By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

Changes to Terms

We may modify these Terms at any time. Updated Terms will be posted on our website with the effective date. Your continued use of our services after changes constitute your acceptance of the new Terms.

Services
Service Availability

We strive to ensure continuous access to our services. However, service availability may be affected by factors outside our control, such as technical issues, maintenance, or third-party provider interruptions.

Equipment and Installation

Depending on the service plan, you may need specific equipment which will be provided by us or our partners. You are responsible for ensuring the equipment is properly installed and maintained.

Your Responsibilities
Account Information

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for any activity under your account.

Prohibited Activities

You agree not to engage in any activity that:

Fees and Payment
Service Fees

By subscribing to our services, you agree to pay the fees associated with your chosen plan. Fees are subject to change with prior notice.

Payment Method

Payments can be made using accepted payment methods such as credit cards. You authorize us to charge your selected payment method for the fees incurred.

Late Payments

Late payments are subject to penalties as specified in your service agreement. We reserve the right to suspend or terminate your services for non-payment.

Cancellation and Termination
Cancellation by You

You may cancel your services at any time by contacting us. Early termination fees may apply as specified in your service agreement.

Termination by Us

We reserve the right to terminate or suspend your services without notice if you violate these Terms or engage in unlawful activities.

Intellectual Property
Ownership

All intellectual property rights in our services, including content, logos, and trademarks, are owned by or licensed to us.

License to Use

We grant you a limited, non-exclusive, non-transferable license to use our services for personal, non-commercial purposes, provided you comply with these Terms.

Privacy Policy

Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to the practices described in our Privacy Policy.

Dispute Resolution
Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Georgia, USA.

Arbitration

Any disputes arising from or relating to these Terms or our services will be resolved through binding arbitration, conducted in Atlanta, Georgia. You agree to waive the right to a trial by jury.

Limitation of Liability
Indirect Damages

To the maximum extent permitted by law, Fiber Internet Options is not liable for indirect, incidental, or consequential damages arising from your use of our services.

Indemnification

You agree to indemnify, defend, and hold harmless Fiber Internet Options, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, and expenses arising from your violation of these Terms or your use of our services.

Miscellaneous
Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, any service-specific agreements, and any other agreements, written or verbally confirmed, constitute the entire agreement between you and Fiber Internet Options regarding the use of our services.

No Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of such right or provision.

Contact Information

If you have any questions or concerns about these Terms or our services, please contact us at:

Fiber Internet Options

Phone: 888-274-6204

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. We encourage you to review these Terms periodically to stay informed about any updates.

Thank you for choosing Fiber Internet Options. We are committed to providing you with exceptional service while respecting and protecting your rights.